Privacy

What personal data do we collect from you?

Personal information is all information that can be linked to you as an individual, typical personal information is name, address, telephone number, email and social security number. This information is necessary to complete the purchase, payment and delivery of products purchased from us.

By registering on our website, you agree that we process and use this information to fulfill our obligations to you and to provide you with the best possible user experience. The information is well looked after by us and is not shared with parties other than intended.

What are cookies?

Cookies, also called cookies, are small text files that are stored on your computer when you visit a website, in this case Duke & Duchess.

  • Why do we store these?
    By storing cookies, these help us to, among other things, recognize your details, so that you do not have to provide them every time you visit us. In this way, we can personalize the user experience and adapt products and services to your needs. The cookies are also necessary for basic functions such as logging in, navigation, making purchases, payment and security to work efficiently and safely.

  • When do we store these?
     We typically process your information when you visit our app or website, subscribe to our newsletter, follow us on social media, when you make purchases and payments or when you contact us in other ways.

  • How long are these stored?
    We primarily use session cookies. Some cookies are deleted when you close the browser, some have an expiry date and are deleted after a certain period and others can be stored indefinitely or until you ask to have them deleted.

    • Session dependent cookies
      Session-dependent cookies are deleted after the end of the session, i.e. when you close your browser. These are usually used when you are on the website, to ensure that functions and services work in line with your expectations.

    • Permanent cookies
      Permanent cookies are not deleted after the end of the session, but often have an expiry date so that they are automatically deleted after a certain period. Among other things, these may contain information about authentication, menu selection and settings that make your visits faster and tailored to your needs.

    • Third party cookie
       These are cookies that are placed by a third party. This only concerns information that is absolutely necessary for basic functions such as operating the website, offering payment methods and payment processing, advertising and for analyzing how the online store is used. These are listed below with further information.

      • Shopify
      • Klarna
      • Whoops
      • Stripe
      • Facebook and Instagram
      • Google

    • I do not want to accept cookies!
       No problem!

      You can change the settings for storing cookies in your browser.

      You also have the right to access and disclose the personal data we have stored about you. You also have the right to request that these be changed or deleted, with the exception of those subject to the Bookkeeping Act. You do this by contacting us at post@duke-duchess-no